Cox communications remote setup

Quick Answer. If you have the right code for the Cox Contour remote, here’s what you need to do –. Turn your TV on > press the setup button > enter the code (refer to our list below) > test the remote. If you have a Contour set-top box, then – turn on the TV and set-top box > press and hold the Contour button > enter the 3-digit code ...

Cox communications remote setup. Method Action; New Contour Voice Remote . Press and hold the A and D buttons together on the remote until the red LED on the remote turns green.; Enter 9-8-1. Result: The LED blinks green twice and the remote is no longer paired with the receiver.; Contour Voice Remote / Contour Remote. For the Contour Voice Remote XR11 or Contour Remote …

Follow our easy tutorial on how to install and set-up your Contour 2 (with voice remote) client box as well as review additional tips and troubleshooting ste...

Per FCC rules, audio description is included in 87.5 hours of prime time or children’s programming per quarter, or an average of about four hours per week. Actual availability times may vary by network. To activate Audio Description Service for enabled television shows, the SAP audio setting must be on. To resume normal audio, the setting ...Release both buttons. Motorola cable receiver: Press and release the Cable button. Hold the Swap and B buttons at the same time until the Cable button blinks twice. Note: The Swap button is at the bottom of the remote in the Picture-in-Picture section. Release both buttons.How to access Cox On Demand. At the top center of a Cox TV remote, there's an On Demand button just below the Power button. Press that to open the Cox On Demand library. If you are using the Cox Contour DVR, click on the Contour button at the remote's center. Or, if you prefer a different way, hit the number one button on your remote, and ...Follow this step-by-step guide to set up and connect your new Contour Voice Remote to your Cox TV services.Explore Contour: https://www.cox.com/residential/t...Although our remotes are universal, it sounds like we need to dig further into this issue. When you have a moment, can you please email [email protected] with name, address, and link to forum thread or reach us on Twitter at @CoxHelp, visit us on Facebook, or at [email protected] so that we can assist. Thank you. I swapped the older cable box for ... Take control with a tap. Discover an easy way to manage your account, pay bills and more with the Cox app. Get Help and Support for setting up your Cox services. Start enjoying your new services sooner with Easy Connect. It’s a simpler, more convenient approach to installation. By Amy Young. Share | Jun 16, 2022. Getting started with your new Cox remote might be a little confusing, but we’re here to help. Our guide provides the steps you need to get your remote paired with your device. Get ready to be a button master. Jump to: Identify your Cox remote. Cox Contour remote. Cox Contour 2 voice remote. Cox remote FAQ.

Complete the following steps in the app. From the Plug In a Pod screen, tap Next.; From the Keep It Clear screen, tap Next.; From the Avoid Metal Objects screen, tap Next.; From the Use the Lower Outlet screen, tap Plugged In, Ready to Go!; From the Hold Your Phone Close to the First Pod screen, follow the prompt to hold your device within six inches of …Answer: To program your Cox Contour remote to control a different brand of cable box, follow these steps: 1. Look up the correct device code for your cable box's brand in the remote's instruction manual or Cox website. 2. Press and hold the "Setup" button on the remote until the LED light on the remote turns green. 3.Set up your new Voice remote Simply follow the on-screen instructions to set up your new Voice remote. When you see "All Set", press OK. 3 Tips ... Cox Communications see notes 520-1930, SPANISH SIDE 26288256-01-PPR-01A-520-1930-ART-01A.indd Udo Wooten Julianne ClaycombHeight: 0.91". Width: 5.11". Depth: 5.11". Review the active and inactive ports, connection diagrams, and other specifications of the Arris Xi6 HD wireless receiver.Quick Answer. If you have the right code for the Cox Contour remote, here’s what you need to do –. Turn your TV on > press the setup button > enter the code (refer to our list below) > test the remote. If you have a Contour set-top box, then – turn on the TV and set-top box > press and hold the Contour button > enter the 3-digit code ...Cox XR15_UM.indd 2 7/12/19 4:58 PM. Created Date: 7/12/2019 4:58:08 PM ...The older remotes used to but it caused a lot of truck rolls for issues there were not Cox related. People would have the remote on tv trying to control the box or the remote on tv trying to control the volume on the aux. It was a move to save money and also make it easier for customers.Follow these step-by-step instructions to program your Cox remote control. Switch on the Insignia TV you wish to program. Tap and release the "TV" button. Use the code list provided to find a code. Press and hold the "MUTE" + "SELECT" keys simultaneously until the TV button blinks twice, then release the keys. Enter the selected code.

Sonos products connected via an optical cable or the Sonos Optical Audio Adapter require you to manually set up your TV remote to control the volume of your Sonos home theater product. If your Sonos home theater product is connected via HDMI-ARC, your TV remote will work automatically and wont need any setup to control Sonos.Installation Guides. Use the guides below for instructions on how to connect this receiver to a TV. High Definition Component (PNG) Connection Type. Video Cable Connected to TV. Standard Definition. Coax (PNG) Standard Definition. Composite (PNG)View and Download COX Contour 2 instructions online. Contour 2 remote control pdf manual download.WiFi users can exchange documents and data with each other, print to the same printers, and share hardware that is connected to the network. Cox In-Home WiFi allows you to do all of the following. Share your internet connection - Multiple users in your household can access the internet at once and share photos, music, or important files.There is no cost to continue to use the cox.net email address we are transitioning to Yahoo Mail. Note: There are other plans with additional features available for a fee through Yahoo. Cox will no longer manage or support any email services. Note: If you are experiencing issues with your email before the transition, contact Cox for support ...

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Bright House Cable Remote Control Codes For Roku TV: 1756, 0818. Cablevision Remote Control Codes For Roku TV: 031, 081. Remote Control Codes For Roku TV: 11756, 11602. Comcast Remote Control Codes For Roku TV: 11756, 11602. Cox Remote Control Codes For Roku TV: 1756, 2360.Set your default DVR. Get DVR support. Shop TV plans. Learn how to record TV shows and movies with a Cox DVR, so you can watch programs whenever you want. Never miss another show again.Cox EasyPay is a safe, automatic, and recurrent payment program that allows you to pay your bill automatically each month using a designated bank account or credit card. Note: EasyPay is required for Cox Mobile. Use the links below to learn how to add, edit or cancel EasyPay online. Add EasyPay From My Bill on Cox.com. Add EasyPay While Paying ...COX remote control button help. 1 – Turn on your TV. 2 – Press TV once on the remote, next press and hold SETUP until the TV key blinks twice, then release SETUP. 3 – Try entering 9-9-1. The TV key should blink twice. 5 – Press CH+ one or more times and stop when the TV turns off.Learn how to change Parental Controls to start blocking the big kid shows. 1. Press the Contour button on your remote to pull up the Main Menu. 2. Scroll to the Settings tab and press OK. 3. Scroll down to Parental Controls and press OK. 4. Enter your four-digit PIN to open the Parental Controls menu.

programmed the remote to control your TV 2. SETUP: Press and hold SETUP for 3 seconds until the red indicator light turns on to enter the setup mode for your remote 3. GUIDE: Will display program guide 4. COX MENU: Provides access to main functions such as Guide, Settings and Customer Support 5. INFO: Will display information for currently1. Manually turn on your TV (or device you want to control) 2. Press the TV (or device) button and hold for 5 seconds until the LED flashes twice. LED will remain lit. 3. Enter one of the programming code from the list 0529 for your COX Cable device. enter it using the Number Buttons. The LED flashes once after entering each digit.MINI BOX User's Manual mini box ACtivAtion Once the Self-Test is complete your mini box automatically begins activating. When activation is complete, your mini box is tuned to the first channel in the channel lineup. You're ready to watch TV! Note: You may want to program your remote control to control your TV now.Phone headset. To use all your Cox Voice features, make sure your handset supports DECT 6.0 and features like Call waiting. DECT 6.0 comes with tons of perks, like:Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. Perform a health check on your services and reset your equipment. Easily configure key features and settings like voicemail and call forwarding. View your balance and schedule payments. Learn more.Solution. There are multiple functions you can perform by using the voice command function and speaking into the remote. Press the Mic button and speak one of the following suggested phrases or try one of your own. Category.Mailbox Settings Cox Business Voice Mail Admin Guide 41. Message Play Settings. This option enables you to customize how the Voice Mail messages play when you log into the system. It also allows you to select the Header Only, Body Only, and Header and Body options for a message playback.Turn on your TV and follow the steps below to set up your remote. Be sure to point the remote at your TV during setup. Step 1: Press the TV POWER key. Step 2: Press and hold SETUP until the LED blinks twice. Step 3: Using the digit keys on the remote, enter the code shown in the CodeFinder on this web page. Step 4:Set up your Bluehost business email in 4 steps (or less!) with our easy guide for Bluehost webmail setup. Marketing | How To REVIEWED BY: Elizabeth Kraus Elizabeth Kraus has more t...Setting integrated remote control automatically in different WebOS versions [2022 WebOS22] and [2021 WebOS 6.0] Devices are automatically discovered and configured when they are connected to your TV. [2020 WebOS5.0] Press the button on the TV remote and select [All Settings] → [Connection] → [Device Connection] → [Auto Device Setup]. [2019 WebOS4.5] Press the button on the TV remote and ...In the Cox app, use your Cox user ID and password to sign-in. At the top of the Home tab, click the Start Easy Connect message to begin the onscreen instructions. An Easy Connect install takes about 10 to 30 minutes to complete. Oliver, our virtual assistant, is available to help with any questions along the way.

Accessible Web Remote. The Accessible Web Remote is a web-based remote control for your tablet or computer that allows assistive technologies, such as sip-and-puff, switch controllers, and eye gaze software, to navigate Contour features. To access, visit webremote.cox.com and pair the web remote app with your Cox user ID and password.

Connect the coax cable to the Gateway and to an active cable outlet. Then connect the power cord 2 to the Gateway and to an electrical outlet. Make sure the electrical outlet isn't connected to a dimmer. TIP: Plug the coax cable into a centrally located cable outlet or use the same outlet where the old device was connected. 1 FAQsDevice or Operating System Steps to Enable WiFi Steps To Connect to the Cox Hotspots Network; Apple iOS: Tap Settings.; Tap Wi-Fi.; If Wi-Fi is set to OFF, tap the OFF button to turn it on.; Tap Settings.; Tap Wi-Fi. Result: Your device searches for available Wi-Fi networks in range.; Tap CoxWiFi / CoxWiFi_premium / CableWiFi from the list of available networks (SSIDs).9. Reboot your Contour Stream Player. Turn the TV off. From the wall outlet, unplug the Contour Stream Player power cord. From the Contour Stream Player, unplug the HDMI cable. Plug in the HDMI cable and then the power cord. Turn the TV on. Allow the equipment to restore service. This may take up to 10 minutes.As pictured above, the top view shows the Cox logo on the top of the device. The table below describes the LED power indicator status on the receiver. LED State. Definition. No light. The receiver is OFF or in power save mode. Slow blink. The receiver may be booting but no failure exists. Double blink.Turn on a device and, if applicable, insert video media (e.g., cassette or disc). NOTE: Please read steps 2–4 completely before proceeding. Highlight or write down the codes and device you wish to program before moving on to step 2. On the remote control, press a device key once (e.g., AUX, DVD, TV, or CABLE).It's important to know how to setup and maintain your portable generator. Watch this video to find out more. Expert Advice On Improving Your Home Videos Latest View All Guides Late... Cox Remote Code Programming Instructions. Turn on your TV, On the remote control press TV then press and hold SETUP until the selected mode key blinks twice, then release SETUP. ENTER the four digit code for your device. 4 DIGIT CODES HERE – If done right the selected mode key will blink twice. Things You Should Know. Samsung universal remote: Go the Home screen > Source > Universal Remote > Start, select "Cable/Satellite box," and follow the on-screen instructions. Older Samsung remote: Turn off the cable box, press "Cable" or "Mode" on the remote, press "Set," enter your cable box's code, and turn on the cable box.

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While watching something, from the Control Bar, tap the speech bubble icon. Access the Settings Menu. From the Main Menu, tap the Settings icon at the bottom right. Turn SAP on or off and select SAP language. From the Settings Menu, tap Accessibility. Tap SAP. Use the toggle switch to turn SAP on or off.Learn about the Samsung XG2v2 HD receiver's active and inactive ports, and review connection diagrams and other specifications.The base equipment you need is included for TV and Voice plans. Plus, watch TV on your own schedule with Record 1 Starter DVR service included for 12 months. Get connected quickly with free next day delivery available for Internet, TV and Voice orders placed before 1PM, Monday - Friday. We want to make sure you love your package, so we've ...TV support videos. Watch your choice of videos that can help you get the most out of your Cox TV service. Learn how to setup and troubleshoot Cox TV, from using the channel guide to using TV caller ID to accessing Netflix and music apps. Get help today.Wireless connection. After plugging in your Gateway, open Wifi Settings on your device. Enter the network name (SSID) and password shown on the bottom of your Gateway. If you're asked to enter a PIN, select Connect using a Security Key and enter your password.Sign in to Cox My Account to access your account information, pay your bills, and more.Cox Remote Activate the Mini Box Turn on your TV. Then using youroriginal TV remote, press the source or input button and select the correct HDMI connection. Then wait a few minutes for the activation to finish. 2 Set up your new Cox remote Follow the steps listed on the back of the Cox remote to pair it with your TV. 3 Plug in the Mini BoxBright House Cable Remote Control Codes For Roku TV: 1756, 0818. Cablevision Remote Control Codes For Roku TV: 031, 081. Remote Control Codes For Roku TV: 11756, 11602. Comcast Remote Control Codes For Roku TV: 11756, 11602. Cox Remote Control Codes For Roku TV: 1756, 2360.Press OK, with Watch highlighted. Delete a recording. Use the up and down arrows to highlight a recording. Press D. Result: A confirmation message displays with Delete Now selected. Press OK. Permanently delete a recording. Use the up and down arrows to highlight Recently Deleted, then press OK.The Cox app makes install easy. Download the app and follow the Easy Connect instructions on screen. You can also use the Cox app to manage your bill, view your data usage, get service support or message an agent with 24/7 support.With the new and improved MyAccount portal from Cox Business, you’re in control. Included with your Cox Business services, it’s all right at your fingertips anytime, anywhere. Perform a health check on your services and reset your equipment. Easily configure key features and settings like voicemail and call forwarding.Direct the remote to the receiver and tap on the TV button. There will be a pairing option on your screen the moment your receiver detects your remote. Type in the key manually. This key is obtainable in the remote's user name. Alternatively, search online for the key. In a situation where the remote is already paired with one device, it won ... ….

Identify your device: Determine the brand and model of the device you wish to control with your XR11 remote. Look up the remote code: Using the list provided by Cox, find the corresponding code for your device. If more than one code is available, you may need to try them until you find the one that works. Program your remote: Enter the code ...Learn how to change Parental Controls to start blocking the big kid shows. 1. Press the Contour button on your remote to pull up the Main Menu. 2. Scroll to the Settings tab and press OK. 3. Scroll down to Parental Controls and press OK. 4. Enter your four-digit PIN to open the Parental Controls menu. Turn on your TV and follow the steps below to set up your remote. Be sure to point the remote at your TV during setup. Step 1: Press and hold CONTOUR and Mute buttons together for 5 seconds until the LED turns GREEN. Step 2: Using the digit keys on the remote, enter the code shown in the CodeFinder on this web page. Step 3: Cox Mobile TV Smart Home Home Phone / Landline Bundles & Packages Prepaid Internet Common Tasks. View & Pay Bill Manage My Account Check My Cox Email Watch TV Online Get Cox Apps Help. Product Support Contact Us Find a Cox Store About Us. Learn About Cox Cox Service Areas Careers Contract PositionsUsing the Cox app you can: View your service details. Manage your bill, view statements, update payment methods and make a one time or recurring payment. Check your data usage. Stay up-to-date with outage alerts. Search and browse helpful troubleshooting and how-to articles. Message Oliver℠, our virtual assistant, or a live agent anytime with ...From home, dial *298 to access your voice mailbox. From outside your home, dial your home phone number and press *5 once the greeting starts. Dial the access phone number listed in your Cox Telephone User Guide. If prompted, enter your PIN followed by the pound ( #) key. 2. Press 3 to access the Greetings Menu. 3.User manual. Cox Universal Remote Control Manual & Codes. Also See for Universal Remote Control: User manual (48 pages) , User manual (28 pages) , User manual (52 …Pair your Cox remote Follow the steps on the back of the Cox remote to pair it to your TV. 3 1 2 3 Plug in the DTA First connect the coax cable to an active cable outlet on the wall and to the cable port on the DTA. Then connect the HDMI cord to your TV and to the DTA. Lastly, connect the power cord to an electrical outlet and the DTA.Cox Communications, Inc. 6205-B Peachtree Dunwoody Road NE Atlanta, GA 30328. Payment Mailing Address. Cox Communications, Inc. P.O. Box 78071 Phoenix, AZ 85062-8071. Get our best prices guaranteed. Whether you shop online, over the phone, or visit a Cox Store, you can get our best offers available with a 30-day money-back guarantee. Order ...Lead Cloud Engineer (RapidScale) Cox Communications. Remote in New York, NY 10261. $140,800 - $234,600 a year. Full-time. Weekends as needed + 1. A team player with strong verbal and written communication skills. As a Lead CSE, you will serve as a dedicated engineer/architect for a subset of our strategic…. Today ·. Cox communications remote setup, Program Cox Remote To Tv contour: Firstly, pair your remote with the set-top box or tv equipment you have. Press and Hold the Contour as well as the info buttons till your remote light turns green. Click and hold the menu button. You may have received a code (3-digit). Enter the 3-digit code., Sign in to Cox My Account to access your account information, pay your bills, and more., Internet support videos. Watch your choice of videos that can help you get the most out of your Cox Internet service. Learn how to setup and troubleshoot Cox Internet settings, from connecting devices to managing cookies and …, Mar 27, 2024 · Quick Answer. If you have the right code for the Cox Contour remote, here’s what you need to do –. Turn your TV on > press the setup button > enter the code (refer to our list below) > test the remote. If you have a Contour set-top box, then – turn on the TV and set-top box > press and hold the Contour button > enter the 3-digit code ... , Internet support videos. Watch your choice of videos that can help you get the most out of your Cox Internet service. Learn how to setup and troubleshoot Cox Internet settings, from connecting devices to managing cookies and popups to using Cox email. Get help today., It's easy to stream TV anytime, anywhere on your laptop or computer. Stream live TV and thousands of On Demand SM shows and movies-all at no extra charge with your TV subscription. So what are you waiting for? Watch TV now. *You may need to sign in with your Cox User ID., RF Remote Capable. Supports a buffer of up to 25-minutes to allow pause, rewind, and fast forward of live TV. ... Like with any other Cox receiver, using content or apps identified as Internet in the guide count toward data usage. Linear content, commonly referred to as live channels or non-subscription On Demand, does not count toward data ..., To connect your Cox Contour set-top box to your Netflix account, start from the Home screen and follow the steps below. Press the Contour button on your remote. Scroll to and select Apps. Locate the Netflix app and press OK. Once in the Netflix app, select Sign In. If you are not yet a member, follow the sign-up prompts or set up your ..., Email Server Settings. Most third-party email clients or applications available on computers and other devices can be configured to send and receive Cox Business Email or Cox Email. To help you get the most out of your email, Cox provides settings and server names. Learn more about the email topics below, or go to the email server settings for ..., Pair Your Remote for Voice Control. Use voice control to search for networks and shows, set DVR recordings, and get recommendations. See Step 5 of this guide for examples. Press and hold the Setup button (about 3 seconds) until the Status LED changes from red to green. Press the CONTOUR button., Cox TV broadcast surcharge and regional sports surcharge: $22.00/mo. and up to $13.50/mo. Although many of Cox's hidden fees are based on extenuating circumstances (like if you forgot to pay your bill or your check didn't go through), you'll have to pay broadcasting fees and regional sports fees every month. Since TV providers have to pay ..., Welcome to service activation. Here we will help you get started with activating your Cox Mobile, Internet, TV or Voice services., I went to the remote features and the voice option is "on", replaced the batteries to no avail, also searched the web for tips but no luck either - any input its greatly appreciated. P.s. I have two such remotes, the other one is working just fine. TVFan35. ~~~~~~~~~~. I could have written this because the details are exactly as were my own., Get the most out of your Contour Voice Remote with these nine simple tips and tricks.Explore Contour: https://www.cox.com/residential/tv/learn/learn-about-co..., Call Forwarding (After set number of rings) *92. *93. Call Waiting. *37. *38. Selective Call Forwarding. *63. Block Selective Calls., Download the Cox app to pay bills, check data usage, find Hotspots, get 24/7 support, manage your profile and more. Keep your services running at 100% My Account makes it easy to manage your services., How to Access Voice Tools. Go to voicetools.cox.com. Sign in with your User ID and Password. Note: If you do not have login information, click No Account? Register Now! and enter your account number or address and SSN Last 4 Digits or Cox PIN found on your bill. Under the Settings menu, you can access Voice Mail and all its features, and turn ..., If you have a Cox TV Remote controller and you have one or several buttons not working then watch this possible easy fix. Plz like it worked and dislike it..., Method Action; New Contour Voice Remote . Press and hold the A and D buttons together on the remote until the red LED on the remote turns green.; Enter 9-8-1. Result: The LED blinks green twice and the remote is no longer paired with the receiver.; Contour Voice Remote / Contour Remote. For the Contour Voice Remote XR11 or Contour Remote XR5, press and hold the Setup button, in the lower left ..., Sign in to Cox My Account to access your account information, pay your bills, and more., Connect the coax cable to the Gateway and to an active cable outlet. Then connect the power cord 2 to the Gateway and to an electrical outlet. Make sure the electrical outlet isn't connected to a dimmer. TIP: Plug the coax cable into a centrally located cable outlet or use the same outlet where the old device was connected. 1 FAQs, How to set up your Cox Communications Mini Box Cable TVCox Cable Mini Box REMOTE CONTROL:http://amzn.to/2opj0edVizio 40" 1080 HD TV:https://amzn.to/2I0cFzmPl..., Cox Remote Code Programming Instructions. Turn on your TV, On the remote control press TV then press and hold SETUP until the selected mode key blinks twice, then release SETUP. ENTER the four digit code for your device. 4 DIGIT CODES HERE – If done right the selected mode key will blink twice., To activate Readable Voice Mail or Voice Mail Notifications, follow these steps. 1. Access your Voice Tools at voicetools.cox.com. 2. Enter your primary User ID and Password. Note: If you do not remember your User ID or Password, or experience an issue signing in, see Recover Your Cox User ID or Reset Your Cox Password., The Contour 2 voice remote can be programmed for TVs and audio devices, and pairs with Contour 2 receivers to enable aim free control. Voice command - When the remote is paired to a receiver, you can search TV listings and On Demand, find a recorded show, change channels, set a recording, and more, with just your voice., 9. Reboot your Contour Stream Player. Turn the TV off. From the wall outlet, unplug the Contour Stream Player power cord. From the Contour Stream Player, unplug the HDMI cable. Plug in the HDMI cable and then the power cord. Turn the TV on. Allow the equipment to restore service. This may take up to 10 minutes., Details. Caller ID allows you to see the name and number of the person calling you before you answer the phone. The caller's name and phone number display on your telephone or Caller ID display screen. See the following steps for details on how Caller ID works. When you receive a call, wait until the first ring is complete., Another way to program the remote if using COX… Turn on the TV or Device you need to program and point the remote at the device when performing setup. 1 - Press and hold MUTE & SELECT keys until the mode key blinks 2 times. 2 - Press the MODE key for the type of device you are setting up. 3 - Find the device type and the brand in the chart below. 4 - Press and hold the correct DIGIT ..., ESPN+ is a streaming service available through the ESPN app in the apps menu on the Contour and Contour Stream Player service. ESPN+ is a subscription-based service that is billed through ESPN+ and does not display on your Cox bill. Use the voice command feature of your remote to quickly search for content., TV support videos. Watch your choice of videos that can help you get the most out of your Cox TV service. No Record Found. Browse all TV videos. Learn how to setup and troubleshoot Cox TV equipment, from using the voice remote to setting up DVRs to managing music apps. Get help today., I went to the remote features and the voice option is "on", replaced the batteries to no avail, also searched the web for tips but no luck either - any input its greatly appreciated. P.s. I have two such remotes, the other one is working just fine. TVFan35. ~~~~~~~~~~. I could have written this because the details are exactly as were my own., Re: Cable remote cannot turn off tv or change volume after roku update to 12.5.0. After updating the Roku operating system to 12.5.0, my cox cable remote will not turn off my tv or change the volume on my 55" TCL Roku TV. Every other button on the Cox remote seems to work fine and the Roku remote is operating correctly., Pairing (Via voice command) The first step is to point your remote at the receiver and press the Voice Command button. From there on, it varies from model to model of the Cox remote. For operating the New Contour Voice Remote model XR15, try to press and hold the Info and the Contour buttons together.