How to reset a xfinity cable box

Turn on your TV. Press and hold Setup until the light at the top of the remote changes from red to green. Enter 9-9-1. The light should flash green twice. Keep pressing CH ^ until the TV turns off. Once the TV turns off, press Setup to lock in the code. Press the TV power button on the remote.

3 years ago. @RolloTomasi wrote: Multiple Xfinity customer service representatives have confirmed that I can use my new wireless boxes with my own router and Wi-Fi network. However I can't seem to figure out how to connect it manually to my network. Upon set up, it just wants to automatically connect to my xFi gateway, which I do not own.Press and hold the reset button. Once you have a toothpick, press the reset button and hold it for about 30 seconds. The lights on the router will then go off, which should tell you that your router is resetting. Step.Learn more about your Comcast TV box and download the user manual here.To reset your Xfinity cable box using the power button, follow these simple steps: Step Action; 1: Locate the power button on the front of your Xfinity cable box: 2: Press and hold down the power button for approximately 10 seconds: 3: Wait for all lights on the front of the cable box to turn off: 4:If you don't have the Xfinity app, you can still reset your Xfinity cable box by taking the following steps: Turn on the device. Make sure the green light on the cable box is blinking. Press the menu button & the power button at the same time. A menu called "User Settings" will appear on your screen.Rustyben. get a receipt for the return. that shows it is 'off' your active account devices and the device can not be used until it goes through recommissioning process. make yourself at ease if you with and add a letter or number or punctuation to your current wifi password. I am not a Comcast Employee.

CCAndrew. when you return the set top box they scan your bar code. at that point the TV will never show to anyone anything until activated on another account and then it is cleared automatically. Not entirely true, it doesn’t get cleared out until it goes through a QA process. If that box happened to not go through the QA process upon return ...On another thread, a poster said the WPS button should be held for roughly one minute (that's correct) and then the light should flash blue. Haven't tried this so good luck. If it doesn't work, you may have to call Comcast. Note -- turning off/on from power restarts the gateway (not a factory reset). EDIT: I just tried to do a factory reset.Step 2. Disconnect the cable box's electrical plug from the wall socket. This will wipe all channel and directory settings, but not previously programed information saved in the box's hard drive and memory. Tech Support. Tech Support.Aug 13, 2017 ... Comcast cable boxes translate digital signals from the cable company into broadcast media that displays on a television set.Reset/Reload Apps on X1. hello. When I go into the Troubleshooting menu, I see "System Refresh", "Restart Box" , and specifically "Resest Netflix". We recently started having issues with HBO Max and Prime apps on the X1 -- HBO Max lets us browse and pick a show -. then when we actually try to PLAY it, it just goes back to the home/landing ...Basically title. I bought a used box that needs to be reset because it seems to want to connect to the original owner's account. I was told there was a way to do it with the remote (XR15 remote). Archived post. New comments cannot be posted and votes cannot be cast. You can't buy x1 boxes. It is stolen and won't work.

Dec 22, 2015 ... This for assigning the Comcast remote to the cable box. You will still need to setup the remote to your TV. If have a Comcast remote and and ...Turn on your TV and follow the steps below to set up your remote. Be sure to point the remote at your TV during setup. Step 1: Press and hold Xfinity and Mute buttons together for 5 seconds until the LED turns GREEN. Step 2: Using the digit keys on the remote, enter the code shown in the CodeFinder on this web page. Step 3:Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.Return to the Device Management Center. Select Return Details for the device you're returning. Click Print Shipping Label to print the label for your package. Put the equipment being returned into its original box. Place your UPS prepaid shipping label on the outside. Keep the top portion of the label with the tracking number included, as ...

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What will happen. In the event of a power outage, you'll temporarily lose your on-screen guide. Your guide and program information will appear a few minutes after power is restored. Access to all features will be restored shortly thereafter. There's no need to reset your Lock Out or Purchase Codes. Power outages and cable service.To connect your Comcast Xfinity X1 set-top box to your Netflix account, start from the Home screen and choose from the options below. Connect from the Apps menu Press the XFINITY button on your remote. Scroll to ...Please like and subscribe, thanks.Just wanted to put this out there since I couldn't find any videos to help me with the problem I was having with my used XR...If you find yourself struggling to get your Xfinity box to work, you should just restart the Comcast cable box. If this doesn’t work, you would then need to factory … Factory reset the Xfinity Voice Remote without a Setup button (XR15) Press and hold the A (triangle) and D (diamond) buttons at the same time for three seconds until the status light changes from red to green. Press 9-8-1. The LED will blink blue three times to indicate that the remote was reset. The factory reset unpairs your remote and TV Box ...

Rustyben. the X1 set top boxes have a special formatted memory card installed that enables the rewind (approximately 1 hour for DVRs and 20 minutes for non-DVR X1 set top boxes. The fix is to swap out the box. reseating the card usually only gives you a temporary fix.Comcast already sent me another remote, the xr11, as they thought the other one was faulty. Neither one works. The voice control setting on the tv is set to ON. I have done a factory reset, checked the batteries and successfully paired the remote by pressing the xfinity and I buttons followed by the provided 5 digit code.Set a parental lock code. To set a parental lock code, follow these steps: Press the Menu button on the remote. Select the Home icon to display the Main Menu. (The Home icon is the first icon on the left with the picture of a house). From the Main Menu, select Setup. In the next screen, highlight and select PINs Setup. Here you can:Download Article. 1. Unplug the power cable from the outlet. Locate the cable that runs from the back of your cable box to the wall outlet. While your cable box is still on, pull the plug out of the wall to disconnect it from power. Check the front of your cable box to make sure the display turned off.If you have tried the above steps and haven't had any luck, please feel free to initiate a peer to peer chat with me. Here's the detailed steps to reach us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon.Just today, the modem reset itself to default. I am really really annoyed by this already. It happens almost everyday, so tired to configure it over and over again. Is this an xfinity issue? I thought it was the modem problem, but I got the new Netgear modem it happened to it as well. Do we have any technician from xfinity here to clear the waters?Xfinity Instant TV is a cable TV streaming service that lets you watch live TV from broadcast and popular cable networks on your compatible smart TV, computer, tablet, smartphone or Roku Streaming Player. Enjoy local and national live sports, news and the most popular shows as they air. Add premium channels and channel packs to make sure you ...I can assist with troubleshooting your X1 box issue. To get started, please send me a private message and include your full name so I can assist you. You can click my name (ComcastJoeTru) to view my profile and send me a private message. Click "Send a private message" and private message me. 0.The Xfinity remote should be paired to control your TV. Launch the Samsung Hub, select Source, highlight TV, press up and enter to Set Up TV. Follow the prompts and add/confirm all your devices. (NOTE: Running Setup TV does NOT perform a Factory Reset. It only resets the way your TV interacts with HDMI devices.Complete a Factory Reset on an Xfinity Flex Streaming TV Box. While Powering ON the device, press and hold the WPS button on the XiOne box for 10-15 seconds. The LED will change to amber. The Disaster Recovery Image will launch. The box will now update firmware and continue from there. This should cycle the equipment to perform the factory reset.

If you aren't prompted, proceed to Step 3. Once you're signed in, select the Account tab from the bottom right of the Xfinity app. Select Activate xFi Gateway or Modem under the Devices section. If you're activating WiFi Boost Pods, select Activate WiFi Boost Pods under the Devices section. Note: You can also begin the activation of a Flex ...

The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. 0. 0.Dec 25, 2020 · We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. I can access On Demand and Apps but not a live signal. I have to unplug the box, go through the 'Welcome' screen and set up of the box. This is every day. I had a tech come out and he changed out to a 2nd 'new' box and installed a ... Here's a step-by-step guide on how to do a system refresh: On your remote control, press the "A" button or navigate to the Help menu in Settings. Alternatively, if your remote has voice control, you can say "System Refresh" into your Xfinity voice remote control. Select "System Refresh" from the options presented and press "OK ...I've switched out cables and the same thing happens. The only solution seems to be unplugging the cable box and plugging it back in. My tv is a Visio E322AR. The box is a XG2V2-S. unplug each end of the HDMI cable one at a time. reinsert pressing hard until you feel and maybe hear the click as the connector locks into place.To factory reset an Xfinity box, you can follow these steps: Reset from the Help Menu: Using your Xfinity cable box remote, press the "A" button. Navigate to and highlight the "Help" menu in the settings. Press to reset. Xfinity My Account App: Open the Xfinity My Account app on iOS or Android. Scroll down and select the TV tile.Apparently it is not recognizing me and the correct remote isn't working with it either. I believe it is either a firmware issue and needs to be reset to factory default. Would you please help me with this task. I surely would appreciate some guidance. There isn't much info on how to do this online. this is the Cable Companion Box Xi6-A. Question.Using the Power Cable. Unplug the power cable from the back of the Flex box or the electrical outlet. Wait about 10 seconds. Plug the power cable back in. …Press and release the “Aim” button. Aim the remote at your cable box and Continue holding down the button until the light on the remote changes to green and blinks twice. This may take up to 30 seconds. If the LED light on the remote turns red and flashes twice, the pairing has failed. Repeat the process from step 1.Non-X1 HD TV Box (Pace) Turn off the TV Box. Press the Menu button on the remote, and select User Settings. Select TV Aspect Ratio. For an SD TV, select 4:3, then press OK. For an HD TV, select 16:9, then press OK. Select TV Display Capabilities. Highlight each resolution option, and press OK to change to Yes or No.The Wireless TV Box can be placed anywhere it can maintain a wireless connection to your wireless gateway or WiFi Boost Pods. When activating the X1 Wireless TV Box for the first time, make sure you’re pointing the Xfinity Voice Remote at the front of the X1 Wireless TV Box and are less than ten feet away from it during the activation set up ...

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Here's how to turn on Smart Resume: Press the xfinity button on your Xfinity Voice Remote. Use the right arrow to go over to the Settings menu ( gear icon). Choose Preferences, then General. Press the down arrow to highlight Smart Resume for Recordings, and press OK (or the round button in the center of the directional pad) to toggle it Off or On.Cable box and remote turn off power. Within last 2 days my xfinity remote does not turn on cable or tv. Have re paired remote with tv and still issue. Only solution is to turn off power strip and restart. Remote works but have to leave tv on or start process over again.Apparently it is not recognizing me and the correct remote isn't working with it either. I believe it is either a firmware issue and needs to be reset to factory default. Would you please help me with this task. I surely would appreciate some guidance. There isn't much info on how to do this online. this is the Cable Companion Box Xi6-A. Question.Step 1. Turn off the cable box by pressing the power button on your cable box's remote control or the power button on the front of the cable box. Video of the Day.Fix Xfinity Cable Box Not Working after Power Outage. The Xfinity box-shaped decoder used to connect to the TV is also known as a Cable box. This is pretty thick and durable. ... Still, it is quite simple to reset the cable box, and you do not need to worry about it. Keep the power switch in front of the box for 15 seconds until the lights ...3 years ago. @Rustyben wrote: when you swap out a DVR the recordings on it are gone but the last 60 or so hours recorded (sometimes more in some areas) are available on the cloud DVR playable on your home X1 equipment. note as new recordings are added the cloud hours that are older will automatically delete. advice is to watch …How to turn on your landline caller ID on your Xfinity cable box to see incoming calls on your televisionApparently you can stream all your channels via the Xfinity Roku or FireStick app while you wait for a tech if this doesn't fix the issue. TV box reset procedure: Using the remote, Hold Pwr button 3 secs. Press OK (center button) Press right arrow, down arrow, then power. Then unplug/replug the box if stuck loading after reboot.Restart from the Help menu. Press the A button on your remote control to access the Help menu. Press the OK button to select the Restart tile. Press the OK button again to select Restart. It may take a few moments for the TV Box to restart.Nov 30, 2022 · To send a Private message to Xfinity Support from any Forum page: Click "Sign In" if that prompt is visible. • Click the "Direct Messaging" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. ….

If you don't have the Xfinity app, you can still reset your Xfinity cable box by taking the following steps: Turn on the device. Make sure the green light on the cable box is blinking. Press the menu button & the power button at the same time. A menu called "User Settings" will appear on your screen.Picture doesn’t fill screen. Hi there. I have an issue where many of the channels on Xfinity Stream Beta App (on Samsung TV) don’t fill the screen. Most of them seem to be movie channels. I cannot adjust 4:3/16:9/Fit to Screen settings as the Xfinity App locks this and the option is therefore ghosted in my Picture menu.At this point, you will have to re-pair the remote and the Flex Box to continue. 7. How to reset Xfinity Flex. You can reset the Xfinity Flex streaming box by doing the following: Power on the device. Press the Power and Menu buttons on the remote simultaneously. Press the Up and Down arrow buttons. Select Restore Defaults.X1 TV Box equipment types. If you have multiple Xfinity X1 TV Boxes in your home, you most likely have a DVR and one or more non-DVR TV Boxes. This article lists the different models of TV Boxes that you may have, including the XG1, XG2, XG1v3, XG1v4, RNG150N, and XiD. Notes:To reset your cable box using the reset button, follow these steps: Locate the reset button on your Xfinity cable box. Using a small, pointed object like a paperclip or pin, press and hold the reset button for about 10 seconds. Release the reset button and wait for your cable box to restart.Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.1.2K Messages. Hello, @user_24bdf5. Thanks for reaching out about needing help with your modem needed to be constantly reset. For future reference, it is better to submit your own post as it creates a ticket to get help, and sometimes posting on an old thread can delay getting help. I would love the opportunity to help troubleshoot this problem ...3 years ago. @Rustyben wrote: when you swap out a DVR the recordings on it are gone but the last 60 or so hours recorded (sometimes more in some areas) are available on the cloud DVR playable on your home X1 equipment. note as new recordings are added the cloud hours that are older will automatically delete. advice is to watch oldest shows ... How to reset a xfinity cable box, [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1], [text-1-1]