Xfinity support scam

Additional information. Visit our Online Support Center to find common solutions and self-help options, troubleshoot or manage your account and more. The easiest way to manage and troubleshoot your Xfinity experience is with the Xfinity app! Download it for free from Google Play or the App Store, or text "APP" to 266278.

Are Xfinity chats all scams? U. user_y668qd. 3 Messages. Friday, November 10th, 2023 12:31 PM. Are Xfinity chats all scams? I contacted Xfinity through their chat assistant. I wanted to add mobile to my Internet account. ... • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down listComcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.12 Aug 2022 ... I just sent a message to Xfinity support. I did get scammed bad yesterday, discovered it was a scam this morning, and reported it back to ...Based on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ...The quickest way to access your Xfinity Email is by visiting connect.xfinity.com on your computer, tablet, or smartphone. Bookmark this page for easy access in the future. To …Xfinity Scam? I received a text message from alleged Xfinity offering 50% reduction in services. I called and got the usual sounding xfinity music and then foreign voices. The car person took my name and last four digits of SS number. He then informed me I was eligible for the 50% discount including all taxes and fees.Nov 30, 2020 · Gold Problem Solver. •. 2.2K Messages. 3 years ago. @peasquare wrote: From You, I received what I believe is a scam Xfinity email saying that I am going to be charged $299 for an internet security plan, the email is from “billing helpdesk” and is signed “GeekS Tech Xfinity Inc”. Is this a scam? I know that the free Norton security ... Note that anyone can insert an XFINITY Verified image in the body of an email, so it's important to note not only the presence of that image, but that it is in the correct locations: preceding the email subject line in the list of emails

We have many ways to help you control unwanted calls (and they’re available to Xfinity Voice customers at no additional charge): Spam Blocker — Identify and stop unwanted calls with our new spam blocker, so you only talk to the people who matter. Learn more about Spam Blocker. Edge Blocking — We automatically block the following types of ...448 Messages. 3 months ago. @user_9b92dw Hello, I am happy to be of assistance. Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help …Comcast/Xfinity and similar B2C companies can and should take a greater role in preventing their loyal, paying customers from falling victim to scams that exploit their corporate names and brands. Companies like Comcast/Xfinity typically learn about such scams far earlier than news journalists do.Our team can take a further look at this issue. To send a Direct Message: Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic ... Scammers can fake caller ID so it shows a company’s name or phone number. And never call back a number from a recorded message or listed in an unexpected email or text. Don’t pay for anything with a gift card. Gift cards are for gifts. If anyone tells you to pay with a gift card, or to buy gift cards for anything other than a gift, it’s a ... You can learn more about common phone scams and ways you can protect yourself. You can also go to our Internet security alerts site for news, updates, Comcast security alerts and top phishing scams. ... An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to …Apr 23, 2024 · The scammers are hoping you’ll call the phone number to get help. If you’re looking for tech support, go to a company you know and trust. Two Things To Know To Avoid a Tech Support Scam. 1. Legitimate tech companies won’t contact you by phone, email, or text message to tell you there’s a problem with your computer. 2.

Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services.Update Router Scam. I just got a call from a person claiming to be from Comcast and that my router needs to updated to 5G. (5G is for cell phones which was weird) The caller was not from the US and claimed that he work at a Comcast call center in the Philippines. (That seems weird too.) The man then wanted me to download a free version of ...If you have additional questions, please contact IDX, Xfinity’s incident response provider managing customer notifications and call center support, at 888-799-2560 toll-free Monday through Friday from 9:00 AM to 9:00 PM EST, excluding federal holidays.Gold Problem Solver. •. 2.2K Messages. 3 years ago. @peasquare wrote: From You, I received what I believe is a scam Xfinity email saying that I am going to be charged $299 for an internet security plan, the email is from “billing helpdesk” and is signed “GeekS Tech Xfinity Inc”. Is this a scam? I know that the free Norton security ... Xfinity© Comcast 2024. Get online support for Xfinity products & services. Find help & support articles, chat online, or schedule a call with an agent.

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In today’s digital age, it’s crucial to be cautious when browsing the internet. With so many websites out there, it can be challenging to determine which ones are legitimate and wh... Scammers can fake caller ID so it shows a company’s name or phone number. And never call back a number from a recorded message or listed in an unexpected email or text. Don’t pay for anything with a gift card. Gift cards are for gifts. If anyone tells you to pay with a gift card, or to buy gift cards for anything other than a gift, it’s a ... In today’s digital age, many people are turning to online surveys as a way to make some extra cash. However, with the rise in popularity of these surveys, there has also been an in...is xFi a scam. I 'upgraded' to xfi on 11/22/22 by signing up online and picking up an xfinity router/modem at their store. While endeavoring to connect items to the new wifi on 11/27/22, the xfinity app advised me that the router xfinity had provided 5 days before was obsolete. The app offered to send a new router in 3-5 business days.18 Jun 2015 ... A group misrepresenting itself as part of Comcast is offering customers substantial discounts on cable and broadband service, if they agree ...Make sure you are signed in here in the Xfinity Forum. Click "Sign In" if necessary; Click the "Direct Message" icon (square chat icon in the upper right corner of …

Xfinity claimed that I had used data over the limit, but this was a scam. Firstly, the associate had told me that I would pay only $15 a month for 1 GB, after which the internet would slow down. Secondly, I had another SIM card on my phone with unlimited data from T-Mobile, so there was no need for me to use Xfinity internet if I had unlimited ...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itIn the future, in webmail, any Comcast/Xfinity related Emails, you should see this: next to your unopened email. That is Xfinity's official logo and icon. If you don't see that next to an "xfinity-related email" you can pretty well guess it's not from Comcast/Xfinity.I got a voice mail message from the same number, 1- (855)-226-6408, this afternoon, after scheduling service with Comcast yesterday evening. I came across your post before returning the call, and so was armed with a good dose of skepticism. As with your experience, a human answered within a ring or two.The scammers are hoping you’ll call the phone number to get help. If you’re looking for tech support, go to a company you know and trust. Two Things To Know To Avoid a Tech Support Scam. 1. …The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itI actually use connect.xfinity.com to view my emails, so I checked some of my saved Xfinity emails, and they all do have the logo, as do the forum-related ones I just received today. The email I posted about (supposedly from "Admin") didn't have this logo, so I will ignore it as spam. BruceW, thank you for your assistance!1 Message. Tuesday, May 24th, 2022 10:24 PM. Closed. Possible Scammer acting as Xfinity. After I called Xfinity on 5/21/22 and 5/22/22 to schedule an appointment, I …Over the past two days she has tried 3 different support phone numbers. Two stuck her in an endless robo-assistant loop that kept circling back to 1-800-Xfinity; the third (888-565-4329) had a recording saying that the wait time for help was more than 100 minutes. Please, can someone from Xfinity support reach out to us?Here are detailed steps to direct message us: • Click "Sign In" if necessary. • Click the direct message icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area near the bottom of the window.

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it. 0. 0. class77 +10 more.

Jan 5, 2024 · Reporting scams helps Xfinity take action against fraudsters and prevents others from becoming victims. To report an Xfinity scam: Call 1-800-XFINITY (1-800-934-6489) and speak to a customer service representative. Provide details about the scam contact, like the phone number that called you or a copy of the Xfinity scam email. Sep 21, 2022 · Xfinity Scam? I received a text message from alleged Xfinity offering 50% reduction in services. I called and got the usual sounding xfinity music and then foreign voices. The car person took my name and last four digits of SS number. He then informed me I was eligible for the 50% discount including all taxes and fees. Are you looking for an Xfinity store near you? Whether you need assistance with your cable, internet, or mobile services, visiting an Xfinity store can provide you with the help an...Scams calls from Comcast. I been receiving calls about my bill is due from People Climbing they are from Comcast or xfinity in regards that my payments are late and need to be paid right now. I know what's a scam but they're using the 1 800 number. +1 800-934-6489 from India . Question.Click the "Direct Messaging" icon at the top of the page (looks like a text bubble) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. The "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the ...3. In the 'To' line, type "Xfinity Support" there. A drop-down list appears. Select "Xfinity Support" from that list (an "Xfinity Support" graphic replaces the "To:" line) 4. Type your message in the text area near the bottom of the window. 5. Press Enter to send it. An official employee, such as myself or whoever is first available, will respond.XfinityThomasB. +15 more. Official Employee. •. 987 Messages. 9 months ago. Hello @user_ffbd13. We do have our team called Customer Security Assurance. They are amazing, the primary phone number is 1-888-565-4329.

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I've never gotten a Comcast scam call, but I get them from Spectrum cable all the time. I've never had Spectrum or any company that they brought out or due business with. ... -Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears, and the "Xfinity Support" graphic will replace the "To:" line ...Jul 21, 2022 · This is indeed a legitimate text from Xfinity Assistant. When we have room on our technicians' schedule, it is common for us to proactively seek out accounts with signal and connection issues. If you have been experiencing problems with your in-home network, we encourage you to schedule the free appointment. If the appointment does not resolve ... 1 Message. Tuesday, May 24th, 2022 10:24 PM. Closed. Possible Scammer acting as Xfinity. After I called Xfinity on 5/21/22 and 5/22/22 to schedule an appointment, I …Thank you for visiting our official Xfinity Community Forums support page. From time to time, we do perform outbound marketing and sales calls. If there is ever any questions, you can always hang up and call our main support line at 1-800-XFINITY. It is best to remain safe, so we do provide a variety of outlets to secure your information.Depending on your cell provider or device, there are also spam/bot call blocking features built in. https://comca.st/2PwGSO1. As a reminder, Xfinity will never ask for personal information including your password or banking information to verify your account. Our main numbers are; 1-800-934-6489, 1-800-266-2278, and for texts we send from a 266 ...Welcome to r/scams. This is an educational subreddit focused on scams. It is our hope to be a wealth of knowledge for people wanting to educate themselves, find support, and discover ways to help a friend or loved one who may be a victim of a scam.XFINITY is the name used to describe all of the offerings from cable-turned-telecommunications company Comcast Corporation. XFINITY services include digital cable television, voice...The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there. - As you are typing a drop-down list appears. Select "Xfinity Support" from that list. - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send itIn today’s digital age, email scams have become an unfortunate reality. Cybercriminals are constantly finding new ways to trick unsuspecting individuals into divulging sensitive in...Gold Problem Solver. •. 2.2K Messages. 3 years ago. @peasquare wrote: From You, I received what I believe is a scam Xfinity email saying that I am going to be charged $299 for an internet security plan, the email is from “billing helpdesk” and is signed “GeekS Tech Xfinity Inc”. Is this a scam? I know that the free Norton security ...The internet has revolutionized the way we consume media, and watching movies online has become a popular pastime for many. However, not all websites that offer free movies online ... ….

Thank you for visiting our official Xfinity Community Forums support page. From time to time, we do perform outbound marketing and sales calls. If there is ever any questions, you can always hang up and call our main support line at 1-800-XFINITY. It is best to remain safe, so we do provide a variety of outlets to secure your information.16 Jul 2014 ... A Comcast customer service representative ... support for SOPA and PIPA, two ... If you're renting a router from Comcast, you're getting scammed.The agent stated that it would. cost me $500.00 to cancel. I hung up and. felt as dumb as a bucket of rocks. I had taken the bait. The phone numbers displayed as Xfinity. Hopefully my first and last scam. I called Xfinity, to report the scam, and a pending payment was indeed showing on my account.Aug 4, 2023 · At times, we do offer certain sweepstakes as part of our Xfinity Rewards program, however, to take advantage of these, you would have to enter first. If you have entered in and won a sweepstake through Xfinity Rewards, you will receive a congratulatory email. The email is to let you know you've won, but normally you will get a follow-up email ... So then i told him to call after 2 days in between i will call to Customer service for the confirmation today. Then he hang up. I hope Xfinity should take care of these scam calls as well after seeing all these posts from customers. I don't know, Xfinity is tracking and rectifying these scam call issues from their end.Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.scam. I just received a call from [Edited: "Personal Information"] and was told there was possible wifi theft detected on my account and I should download anydesk.com so that software could be installed to prevent it. The scammers sent me what looked like a legitimate security code from Xfinity as proof of authenticity.ConsumerAffairs. Victims suspect the scammers have inside information about their accounts. Mark Huffman, Reporter. • Sep 21, 2023. The Xfinity scam, which we reported in April, shows no signs...Visitor. •. 3 Messages. 5 months ago. Just received a phone call from a scammer wanting information about my modem so they could send me a security update. Caller said without the update my model will stop working. I happened to be in the same room as the modem which was a little scary. Told the caller my modem is working just fine and hung up. Xfinity support scam, Feb 8, 2022 · Based on how you've described this scenario, this was a legitimate call from our Xfinity service representatives. We do conduct customer satisfaction calls in order to gauge how things are going. The agent fully authenticating you was done as a security measure as well so that any customer-specific information (visit dates/times in this case ... , Phishing is a method used by internet scammers who imitate real companies in email messages to entice people to share user names, passwords, account information or credit card numbers. Internet scammers use sophisticated lures as they "fish" for users' private information. The most common ploy is to copy the look and feel of a major web page ..., Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "Peer to peer chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list., 1 Apr 2021 ... Comcast users have been a huge target for scammers as of late. Their latest trick once they gain access to your email account via a compromised ..., THIS IS A SERVICE-RELATED EMAIL Comcast will occasionally send you service-related emails to inform you of service upgrades or new benefits. Please do not reply to this email, it is not monitored. If you'd like to contact us, please visit our website here. Comcast respects your privacy., Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and …, Reporting scams helps Xfinity take action against fraudsters and prevents others from becoming victims. To report an Xfinity scam: Call 1-800-XFINITY (1-800-934-6489) and speak to a customer service representative. Provide details about the scam contact, like the phone number that called you or a copy of the Xfinity scam email., 18 Jun 2014 ... If you get a call from a Comcast employee offering a deal that sounds too good to be true, it probably is a scam and you should hang up ..., Over the past two days she has tried 3 different support phone numbers. Two stuck her in an endless robo-assistant loop that kept circling back to 1-800-Xfinity; the third (888-565-4329) had a recording saying that the wait time for help was more than 100 minutes. Please, can someone from Xfinity support reach out to us?, The Xfinity scam gets more dangerous. As ConsumerAffairs reported in April, scammers are specifically targeting Xfinity customers with non-existent discount offers. The scam goes like this: A ..., ConsumerAffairs. Victims suspect the scammers have inside information about their accounts. Mark Huffman, Reporter. • Sep 21, 2023. The Xfinity scam, which …, I know it was a scam because it came from: Your most recent payment method for the following month was rejected. Please update your payment information today to avoid a service downgrade. If you have the Xfinity mobile Protection Plan on your Xfinity Mobile device (s), it will be canceled if your service suspended., Jan 11, 2024 · Customer Service is a Scam! I have now been on chat with Xfinity Customer Service chat for nearly 2 hours requesting a change to my plan, which recently went up by $30. I tried to change my plan online, but you cannot remove Voice no matter how hard you try. I logged off the website and built my exact plan without Voice for $115 month. , Feb 17, 2023 · I know it was a scam because it came from: Your most recent payment method for the following month was rejected. Please update your payment information today to avoid a service downgrade. If you have the Xfinity mobile Protection Plan on your Xfinity Mobile device (s), it will be canceled if your service suspended. , First and foremost: Trust your gut. If a communication, whether it be an email, text message, or phone call claiming to be from Comcast or Xfinity, seems suspicious in asking for payment or personal information, call us at 800-xfinity (800-934-6489) to verify if the communication is legitimate. See more, The Xfinity scam gets more dangerous. As ConsumerAffairs reported in April, scammers are specifically targeting Xfinity customers with non-existent discount offers. The scam goes like this: A ..., Jan 5, 2024 · Reporting scams helps Xfinity take action against fraudsters and prevents others from becoming victims. To report an Xfinity scam: Call 1-800-XFINITY (1-800-934-6489) and speak to a customer service representative. Provide details about the scam contact, like the phone number that called you or a copy of the Xfinity scam email. , Tech support scams are a million-dollar industry and have been around since 2008. Every single day, innocent people are tricked into spending hundreds of dollars on non-existent computer problems. There is no sign of these scams slowing down, despite several actions taken by the Federal Trade Commission., Here are the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the "direct messaging" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. • Type your message in the text area ..., 1 Message. Tuesday, May 24th, 2022 10:24 PM. Closed. Possible Scammer acting as Xfinity. After I called Xfinity on 5/21/22 and 5/22/22 to schedule an appointment, I …, To turn off the Advanced Security feature in the Xfinity app: Go to the Security tab. Select Advanced Security. Select Turn Off under Advanced Security and follow the on-screen prompts. Notes: By disabling, you’ll lose 24/7 threat monitoring and real-time reporting on your home network., To send a Direct Message: Click "Sign In" if necessary. • Click the "Direct Messaging chat" icon. • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line., Security console. Clicking on View Recent Sign-in Activity in the email will provide a look into your sign-in history for the last 30 days (including location, device type, IP, and time) and allow you to change your password if you see anything suspicious. In addition, a list of Connected Apps displays with all the apps you’ve signed into ..., $500 gift card scam. When I signed up for xfinity late 2022 or early 2023, I was promised a $500 visa gift card for signing up and a $100 visa gift card for each phone we switched over. I got in contact with the mobile department and they took care of the $100 gift card. ... • Type "Xfinity Support" in the to line and select "Xfinity Support ..., Text alerts are as easy to stop as they are to set up. To stop receiving text alerts, text STOP to 266278. If you ever want to restart text alerts, text START to 266278 from your mobile device. Please note that if you opt out of receiving text alerts, you may still receive text messages in direct response to questions or requests you initiate ..., scam. I just received a call from [Edited: "Personal Information"] and was told there was possible wifi theft detected on my account and I should download anydesk.com so that software could be installed to prevent it. The scammers sent me what looked like a legitimate security code from Xfinity as proof of authenticity., 2 months ago. I see two messages in the past 24 hours to your email address that were "from" Xfinity. One is real, one is not. The real one should have gone to your inbox, and been branded with a red "xf" (when you look in webmail). The other one should have gone to your spam folder ("Important message From Xfinity"), and is not real., The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line. Type your message in the text area near the bottom of the window. Press Enter to send it, Customer service scam? U. user_nbyr4x. 1 Message. Friday, February 2nd, 2024 8:39 PM. Customer service scam? ... Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any question. 0. 0. Cancel Post. New to the Community?, Over the past two days she has tried 3 different support phone numbers. Two stuck her in an endless robo-assistant loop that kept circling back to 1-800-Xfinity; the third (888-565-4329) had a recording saying that the wait time for help was more than 100 minutes. Please, can someone from Xfinity support reach out to us?, Over the past two days she has tried 3 different support phone numbers. Two stuck her in an endless robo-assistant loop that kept circling back to 1-800-Xfinity; the third (888-565-4329) had a recording saying that the wait time for help was more than 100 minutes. Please, can someone from Xfinity support reach out to us?, There are currently multiple serious security issues that may threaten Comcast Customers. There may be a high prevalence of phishing or virus activity, or a specific issue that is particularly widespread and/or dangerous. Customers are advised to make sure all security software is up-to-date, exercise extreme caution on the Internet, and check ... , There are a number of scams involving phone calls from numbers with the 855 prefix, including fake debt collection services, fake computer tech support and false company representa...